I will be sure to pass my experience along to anyone who is looking for furniture - nothing but disappointments with this company and employees!! She is amazing!!!! I asked for my money back. My boyfriend and I adore this store! Elsewhere on the page (WITHOUT THE ASTERISK FOOTNOTE DESIGNATION), in exceptionally small print it says it is custom. No one called. Michael has also been very helpful as well.
They said no and didnt seem to care that I was going to write reviews.
Arhaus Sofa Review: Are Arhaus Couches Worth It? - Modern Castle 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Get Reward See Details FREE GIFT Sale Professionals Earn Rewards, Exclusive Benefits + More With Trade Program Sign Up 1 use today I ordered several dining chairs that kept coming in damaged. I asked for 10% considering I spent all night upset with my experience.
For unique dining seating options, Arhaus has upholstered dining chairs/benches/banquettes, wooden and rattan chairs, metal benches and chairs, leather chairs, and more. Gorgeous product! It is your responsibility to ensure furnishings fit in desired rooms, as well as through doorways, stairways, elevators and hallways. This is a follow up to my September 27, 2022 review. Worked with the design team to match new items from our previous purchases with another Arhaus store. Arhaus Furniture collections are for the entire home. Your experience can help others make better choices. We have made several purchases with them to furnish our new home and they have been fantastic to work with. Thank you, Arhaus, and the great sales, delivery and customer services teams. I had to post a review for Arhaus in University Towne Center, La Jolla. Clearance Items (marked Last Chance! Well it is now October 4th and I'm yet to hear back or have my issues resolved. Slumber Search is supported by readers. We use intelligent software that helps us maintain the . Tricia knows the store inside and out and if you tell her your ideas she can show you things that will work for you. They sure asked me to pay for the furniture right away.
Arhaus Halstead Dining Chairs (Was 1998) - furniture - by dealer Kudos to Tracy the designer who helped us. | Read 21-38 Reviews out of 38 I ordered lamps and bedding. David approached us and I have to say we are so happy he did. I have spoken to numerous managers, concierge managers and etc and so far nothing. Michael is now my "furniture guy" and Kat is my "furniture gal." Would definately recommend the store and their delivery again! I would suggest that no one buy any product from this company. Arhaus Design Consultants are here to help realize your style story during a complimentary in-home or in-store design consultation. For shoppers looking for an excellent way to bring brightness to their spaces, Arhaus has a collection of just under 200 distinct and artistic lighting pieces. You can prob get a $800 sofa on Wayfair thats better quality. Despite the wide range Arhaus quality doesn't dip and they have the same careful checks for all of their product lines.
Arhaus Reviews, Ratings | Furniture Stores near 5300 W 119th St I can't say enough about the beautiful furniture, Miserable customer service on the delivery side, Misleading invoices and exceptionally poor customer satisfaction, Poor quality and even worse customer service. No issues with ordering, delivery either. With their thoughtful designs, shoppers generally report being satisfied with the quality of Arhaus pieces. The cons: Some shoppers mentioned issues with shipping. We use dedicated people and clever technology to safeguard our platform. The rooms not only look gorgeous but are functional and comfortable. So we have one and they are still in the process of getting me the replacement for the broken chair.
ARHAUS - 40 Photos & 11 Reviews - 6000 Glades Road, Boca Raton, FL - Yelp We will definitely be repeat customers. and didn't hear for a week, so I called him back again. Looking forward to replacing our coaches next. Arhaus carries around 140 different sofas and sectionals, most of which are made in the US. Learn more about purchasing Worry-Free Protection Plans. How can I ensure the furniture I am ordering fits in my home? After spending over 20k in this store, they have the audacity to continue to send bills for $200 saying the account isn't satisfied. Run don't walk away from Arhaus! Deliveries to Alaska, Hawaii, Canada, U.S. territories and international destinations require custom quotes and order subtotals must be $2,000 or more. Tricia one of the design consultants came to my home and helped me plan my buy. I will never do business with them again. He also followed up to make sure delivery was arranged and was extremely responsive when we had questions. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. No one in the store claimed to know anything about the issue that had been going on for 3 months. Will be adding to my home in the near future and only through Michael and Kat at the UTC store. Daniel approach us and I shared my concerns. I do wish returns would be a little less costly. you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus. Shoppers tend to love the look and style of Arhaus lighting pieces and the extra bit of refinement they add to their spaces. She asked all the right questions of what I envisioned for my new place. He made several recommendations. They're awesome! We have made a commitment to the earth's resources by developing unique, yet functional pieces from recycled natural resources. Here are 8 tips for writing great reviews. I order 4 faux fur throws on black friday. . I was "disconnected" by phone 3 times. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', Delivery fees will not be refunded unless the item returned is found to have a manufacturer defect or was damaged in transit, A restocking fee and redelivery fee will be applied to merchandise that is returned or exchanged for reasons other than manufacturer defect or damage. The items arrived in August and were HORRIBLE quality compared to what was on the showroom that I was expecting. I made many phone calls, sent emails and messages inquiring about the location of my order, and even visited the store the week before Thanksgiving. When I came home from work that evening the entire place was put together. We truly had a great all around experience and would recommend anyone who goes to Arhaus ask for Zane! When I finally came close to making a choice I showed him a picture of my family room. Can I pick up my merchandise at the distribution center? Another popular pick for Arhaus shoppers is that pivotal piece for most living spaces, a new sofa or sectional. It was not listed "AS IS" so I expect all parts to come with it. We love Arhaus UTC. We also purchased 6 leather:tacked dining chairs recently. $2650 and after 7 months, we still cant use the sleeper. Q Where is Arhaus located? "We Are Very Disappointed with Arhaus quality and customer service. Even worse than this, I cannot get straight answer from the salesperson. She is smart quick efficient and has a good eye! When it comes to their dining tables, Arhaus has elegantly designed indoor and outdoor tables such as round and rectangular wooden tables, marble tables, metal tables, and hand-distressed tables. Even if you spend thousands of dollars you will not receive any support. Love everything! Debra answered all our many questions and offer good advice.The Bostics, I made a purchase in March of 2022. They did not put aside my chairs and I was told too bad because they no longer have them. We accept the following: VISA, MasterCard, Discover, American Express, the Arhaus Credit Card (Archarge) as well as Arhaus Gift Cards and checks (by phone or in-store) and cash (in-store only). Furniture shopping is an oftentimes tedious and mundane task. It's for sure my favorite furniture store in San Diego! I have been looking for a chandelier for a while and I had some time to kill before my movie so I wondered in. 51 customer reviews of Arhaus. If you choose to return a damaged item, purchase price, taxes and delivery fees will be refunded. Our professionally trained delivery team will unpack, inspect, assemble, and place your furniture in the room of your choice as well as remove all packaging and debris. Its total bs. The prices are very competitive and the staff is stellar! Yes, all pricing is consistent in stores, in the catalog, and online. The pros: Delightful, handcrafted rugs that can enhance the style of your space. Thank you to Daniel and Michael as well as the professional delivery team.
This was on September 21st, and was advised that they would order the extra parts needed and I would be hearing back from them in a week to have all the repairs done. I just agreed to take the wrong color and one brok on delivery. If you are not completely satisfied with your purchase, please contact us at 866.427.4287. I've had to cancel orders due to incorrect lead times quoted, dates continually being pushed out, and absolute lack of follow up or promised return phone calls that never happened. Highly recommend Arhaus as a very good store with beautiful merchandise. Merchandise in our warehouse cannot be held more than 90 days. We did have something come up that was a misunderstanding with a picture we bought but Mike the manager immediately took care of it without question. I love the products in this store. Our experience at Arhaus was nothing short of excellent from start to finish. Apply today at CareerBuilder! You can also visit one of our stores. We picked the furniture, then we picked the material. He was very rude and said "you're done looking around get out." And the response from "Management " 3 months ago on Yelp asking that I contact them to resolve my issue well that resulted in more of the same - absolutely no response, crickets. Our delivery team is not permitted to install any electrical equipment or wall-mounted items. Debra Cleare helped us with bedroom furniture, accessories and tables. Arhaus shoppers appreciate the nice styles and customization options of their sofas and sectionals.
Email Customer Service - Tell Us About Your Experience - Mariano's Clearance Items (marked Last Chance! Reduce the excessive fees charged for returns.
A review of our Arhaus sectional - Thrifty Decor Chick Are the prices the same in stores and online? Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. Every time I've gone into Arhaus to decorate and furnish my home, I'm personally greeted and have always felt my needs and interests are taken into consideration, rather than being pushed into a purchase. Arhaus Furniture Customer service? I was so disappointed their attitude, once they sold it they don't care anymore. Verification can help ensure real people write reviews about real companies. We want you to love your new piece as much as we do. All pieces look sturdy and well constructed. I've always passed by and have wanted to go in and browse the showroom, but never really found the right time. They keep apologizing which at this point is worthless to me and say they will give a follow up call or email. Worry Free Plan: This is a 5-year accidental plan that covers rips, stains, tears, burns, and even pet damage (only covers pet damage once). Items such as lighting, mirrors, and wall art will not be unboxed, inspected, assembled or installed. Full-Time. and I called again (third times) and Daniel wasn't there so Michael helped me this but he was very snobby and he said it will take another month to get the replacement which is in March so I asked if he can expedite because it's rain a lot.