We want you to join our company with 25 years of industry experience. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Customer Care Representative - Open to Alight Alumni Only at Alight * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Find out if you meet the requirements! Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Find out if you meet the requirements! It's why we're so driven to connect passion with purpose. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Health insurance is either BCBSIL or Kaiser depending on where you are located. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Customer Care Representative, Human Resources - Virtual Open to States This may include additional research and ongoing casework. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * Express yourself in an open and honest manner The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. On average, Willa Davie works for one . This training will take place during the first 5-weeks of your employment, and the hours are full time. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Our people are our greatest assets at Alight Solutions because People Matter! Aanchal Dhillon - Customer Service Representative - Alight Solutions #beAlight Our commitment to Diversity and Inclusion. Customer Care Representative, Human Resources - Virtual - LinkedIn At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Alight Alumni Customer Care Representative Job Florida USA,Customer We reward continuous improvement and encourage you to own your own development. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. Location: San Juan, Puerto Rico. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. 1999 - Check out our current jobs that have a virtual/work from home option. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . to demonstrate your interest in the role. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Customer Care Representative, Human Resources - Texas Virtual (Work Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Livelihoods Assistant at Alight Uganda - Jobweb Uganda They answer inquiries by phone, e-mail, web chat, or social media. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. There is no travel required for this position. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. The estimated base pay is $36,558 per year. Customer Care Representative *Remote* Job in Washington, PA at Alight At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Our people are our greatest assets at Alight Solutions because People Matter! As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Customer Care Job Description | Velvet Jobs You can deactivate or delete job alerts by clicking the button below. https://www.consumer.ftc.gov/articles/0243-job-scams. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Because transformation takes a workforce. Alight hiring Customer Care Representative -Absence Management We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Find out if you meet the requirements! We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Customer Care Representative Human Resources. Customer Care Representative, Human Resources - Tallahassee, FL. job Interested in Workday positions? Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Key Duties & Responsibilities. Customer Care Representative Human Resources. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Benefits . Customer Care Representative, Human Resources - Virtual Job in Tampa as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Take the first step today by joining our talent community. Get hired today! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Alight also offers a comprehensive benefits package. Alight Easy 1-Click Apply. Want to receive job alerts for similar jobs? The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. 88 followers . The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). This position supports Alight s benefits administration and HR BPO platform businesses. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Acknowledging and resolving customer complaints. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Customer Care Representative, Human Resources (Lincolnshire, IL) job Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Quick Apply. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Our story starts with a simple universal truth: Every business is a people business. Customer Service Representative Job Description - Betterteam We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Training will begin for this class on Monday, May 1st This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. View Job description, benefits and responsibilities. This role requires that qualified candidates must reside in one of the following states: A Customer Service Representative also handles concerns, complaints, or other issues. Responding promptly to customer inquiries. Customer Care Representative, Human Resources (Charlotte, NC) job We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Scroll down below to view similar jobs . Jeremiah Martin - Customer Care Client Specialist - Alight Solutions Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Customer Care Representative - with Growth Opportunities at Alight today! Alight is committed to the continued development of our colleagues. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Help make it more accurate by adding yours. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. We are forthright and genuine when we speak. Disabled Person, Inc. * Excellent communication & collaboration skills with strong ability to empathize with customers * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Every colleague shapes how Alight can become better, stronger and brighter together. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. We are not an agent or representative of any employer. This job is no longer accepting applications. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. To deliver on this purpose, we do things differently. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Customer Service Representative Job Description - Forbes Advisor Customer Care Representative Greater Toronto Area, Canada. New York Equal Pay for Equal Work Act Statement. Join our team. Communicating with customers through various channels. We strive for Excellence Every Day by collaborating with our clients and colleagues. The mission of our customer care teams exemplifies the need for humanunderstanding. Mid Level By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Seasonal Customer Care Representative at Alight Solutions Customer Care Representative, Human Resources - Charlotte, NC at Alight Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. Ten paid holidays per calendar year (8 fixed and 2 floating). Alight Solutions Customer Care Representative Salaries DISCLAIMER: The estimated base pay is $36,558 per year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Full Job Description. Customer Care Representative Tasks. Our people are our greatest assets at Alight Solutions because People Matter! Bilingual (English/Spanish) Customer Care Rep - Virtual. Customer Service / Guest Services, Part-Time You will be notified during the hiring process which checks are required by the position. * High School Diploma or equivalent is required, bachelor's degree a plus Must be able to work a flexible schedule based upon high call volume needs. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Because transformation takes a workforce. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. You will be notified during the hiring process which checks are required by the position. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. We understand the powerful human connections that create success for organizations. Contact Us | Alight Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. They inform them about products and services, answer their questions and resolve their issues. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Learn more about our customer care offices. 2023 Browse by city or country to find one in your region. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Customer Care in Puerto Rico - Alight At Alight, we are reimagining how people and organizations thrive. Please note that all salary figures . We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Find out if you meet the requirements! Travel This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. HDHP or PPO available., At Alight, we believe a companys success starts with its people. * Call Center and Hospitality experience preferred. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment.
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