there is only 5 questions, and you get around 2 mins per question to answer and they are straight forward, nothing designed to trip you up. Overview Overview. 28 December 2011 at 7:32PM. The company said the successful new trainees will be paid a 20,000 starting salary. BT are currently recruiting an Openreach Trainee Engineer. CAL-OMI, UG, Broadband engineer BT Openreach. Why I sadly left BT Openreach to become a successful Independent Telephone Engineer. Also a training coach. * A choice of discounted products and services, including BT TV and broadband Openreach offers clear paths to progress your The starting salary is 20,750 with BT Group has announced completion of the transfer of 31,000 employees to Openreach. Pros. Recently. Jul 7, 2014 #11. Openreach. 7.2/10. Openreach Limited runs the nations digital network. Please give an overview of your role and what this involves on a day-to-day basis: My job as an Openreach engineer include many different tasks. BT is set to expand the number of people employed by its OpenReach engineering arm by focusing on the recruitment of women and former Armed Forces personnel. Upload speeds also suffered (never over 12Mbps, and only 1Mbps yesterday). Boring Workplace. Wage. Had an engineer appointment booked for today 15th between 1pm-6pm Engineer has failed to show up not had any call to update why he never showed up i have been in all afternoon when i could have been doing other things IMHO openreach should be fined for each and every appointment they fail to turn up to Ticket ID #70765143 Once youve been with us for a year, your salary can reach 30,003 including a bonus for reaching your targets. * A choice of discounted products and services, including BT TV and broadband Openreach offers clear paths to progress your career and supports you at every step of the way. [ re: Bitofbanter] [ link to this post] Theres a great amount of on job support. Find out why I quit my Job and left BT Openreach to become a successful Independent Phone Engineer. Re: Openreach recruitment 9. So they leave. Optical: This hosts the fibre optic cable that comes from the exchange to your house. I tried all the usual tests at home, DSl filters, test socket etc, to no avail. Pretty good overall. We had a lift and shift yesterday and its made no difference so it leaves the line at fault. PORT 1: Here you plug in an Ethernet cable that runs to your BT Hub. Please click on the hyperlink below for more information TEL 1: Digital voice customers can use this to plug in a telephone. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world. Openreach offer a good salary and the chance to work overtime is an extra bonus. Each team has a senior engineer to call on and theres also a coach on demand number to ring anytime for help. The working pattern of Openreach is quite good as it is more of an employee-centric firm rather than a Customer-centric firm. Work experience gained by working for Openreach is truly respected in its particular field by other firms. 10/10. BT. BTs Openreach will expand its network of 22,200 field engineers, with the hiring 3,500 trainee engineers to support the UKs full-fibre proposals. I enjoy the challenges i face everyday. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world. Youll be contracted to 37.5 hours a week. This depends on how fast we have gone through the troubleshooting process, normally we can determine if we think a BT SFI engineer is required within 2-4 hours of the fault been raised; and often we can ensure a BT engineer can attend your problem within 2 working days. My Background as Telephone Engineer in Southend. Bt Engineer salaries at Openreach can range from 23,716-29,870. I have an interview in Brentwood on Friday for the openreach engineers job. Answered by Openreach 28 August 2019. As a trainee engineer with Openreach, youll play a big part in keeping the UK connected. On completion of a successful first year with Openreach, you could be earning 27,933 as a fully qualified engineer. Primus arranged for an Openreach engineer to call and this is when the fun began. Welcome to my resource page for finding a job within the telecom industry. Moving ports (L&S) on VDSL2 lines is sometimes done to help bypass a fault on an To book an appointment with me or a member of my team, please call Local Telephone Engineer Hertfordshire area. Once youve been with us for a year, your salary can reach 30,003 including a bonus for reaching your targets. Openreach modem ports. Shift patterns can exceed the hours you choose ie on a 4 week rolling pattern one week I have the Sunday Tues and Wed off which makes my hours longer ie 09.30 to 21.00 although does include breaks. Some modems have multiple ports. 20,000. 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC Call me Geoff Grove 01702 200800 or 07790 200800 or click here you just answer questions that pop up on the screen. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. PORT 1: Here you plug in an Ethernet cable that runs to your BT Hub. 35 hours. 16 - 19. So, heres where it all started working as a Phone Engineer. Cons. But you will have heard of BT, BT Broadband and BT Infinity . Openreach engineers Pete Martin (left) and Scott McPartlin (right) were given MBEs in the honours list Credit: Openreach. Hours Of Work. The starting salary for our trainee engineers is 23,345, with extra allowances for working in London and the Scottish Islands. 4. Openreach ( BT) has issued some interesting new internal guidance to its UK engineers for handling Lift and Shifts (i.e. Recently. 10 reasons to work for BT Openreach. A pair change would, I am fairly confident, solve the problem. 8 answers. Age Limit. Work Experience. You get to do a practice interview as many times as you like to get comfortable before you do it. When BT decided to install trackers in everyones vans, forcibly implementing Saturday working and shift patterns, I felt my only option was to quit my job. Hi all, I'm new to this. CEO Approval. Since joining Primus a few weeks ago I'd experienced continuous broadband drop-outs, especially when using the phone. WITHIN 'REACH Telecoms giant Openreach is hiring 3,000 trainee engineers with a starting salary of 20,750, rising to 25,394 working for Openreach is quite fast paced but well managed. I haven't spoken to anyone in Openreach for a while, but when I last did they said working conditions at ground level were terrible. I logged into my online account and it now has 2 applications for the job whereas it only showed 1 before. Unfortunately management wants to improve stats. Re: Openreach trainee engineer interview. TEL 1: Digital voice customers can use this to plug in a telephone. Dealing with customers is a big part of my job. Were looking for engineers with an ability to connect with people, and a willingness to get stuck in. May. The engineers work to 2 time slots, 08:00 13:00, and 13:00 to 18:00. Duration. Business Outlook. If you have slow Internet, want to move a telephone socket or have a line fault I can help you! By James Cook 9 October 2020 10:30pm. Openreach, BTs network arm, will add an extra 1,600 engineers to its team which will help it complete the various BDUK (Broadband Delivery for The Model draws from a range of data sources from Openreachs operational systems. OPENREACH TELECOMS ENGINEER (Current Employee) - Reach, UK - 4 October 2019. When BT decided to install trackers in everyones vans, forcibly implementing Saturday working and shift patterns, I felt my only option was to quit my job. The proposal is aimed at connecting three million premises to full-fibre broadband services by 2020, through development of its national infrastructure. EDIT: Why not login to your MyBT online account and approach it from there, under My BT/ Track an Order/ Faults? You will be allocated a buddy during training if you need someone to call. If youre an engineer, thats usually four or five days a week between Monday and Sunday. Re: BT engineers - missed appointments . Find out why I quit my Job and left BT Openreach to become a successful Independent Phone Engineer. jimbo49 Forumite. You will work long hours and not get paid for them . Expected to give 2 hours travel each day for no pay . Also expected to stay on after finish ti 23,345 per annum. Some modems have multiple ports. 67 Posts. High workload, low morale, no pay rises and poor prospects because of long-serving employees staying put waiting for the right package. Reported to PlusNet (who took a week to respond), but eventually they raised a job with OpenReach on Friday 27th, and the OpenRead engineer turned up as scheduled the following day. September 2018. -. Openreach engineers have diverse backgrounds, with varied experiences. i wanted to make people aware of what is going on with myself incase others are also in a similar position. 29 Jan 2022 - Trainee Telecoms Engineer in Manchester, England. Great tools and clothing and the vehicles are great also. I have no experience in telecoms but I have electrical and engineering experience. UK. But the issue continues, so the line is defective and needs changing. There are excellent career progression prospects. Pay isn't amazing Managers qll have their own ways of hitting stats. Optical: This hosts the fibre optic cable that comes from the exchange to your house. And once youve got some experience under your belt, there should be opportunities for overtime. A typical day of work at Openreach was either boring or high pressure either ends.High Pressure would last upto 4 hours which would typically occur when there was a batch failure because of which the work would be stalled and that needed to completed by staying up late at night. As the Governments Covid-19 restrictions on movement and travel start to ease, were thrilled to be recruiting into our contact centres once again. The flex system is great and if you want to work over then as long as you flex on for extra time its fine to do so, the training is top notch and keeping all the engineers up to date with the latest technologies is very well managed. Business Type. Theres more to Openreach than meets the eye. Work Experience. See all Bt Engineer salaries to I logged into my online account and it now has 2 applications for the job whereas it only showed 1 before. This company is great because you make friends and learn on the job. You may receive text messages from Openreach to remind you that your service provider has booked an engineer appointment for you, allow you to confirm, change or cancel it, provide tips that may help to sort out any problems, or remind you to plug in your router where necessary. Re: Openreach trainee engineer interview I passed my video interview, got the email stating they had a high number of applicants and will be in touch soon with an update. The work is challenging but very rewarding. In, my case which is still ongoing, I reported a voice fault to my Telephone provider BT retail last wednesday i was given an estimated time to fix the fault of 5 days so it should of been sorted yesterday monday , but wasn't And yes i waited in all day, a complete waste of time as no Openreach engineer showed , still have no dial I come from a construction industry background looking for a change of career. This marks the final step in the creation of a more independent, legally separate business. Telecommunications. Ive found some information posted on a BT Openreach Engineer Jobs Forum with links to the right BT departments and also links to contractors and career based websites. Proposed Start Date. 18. BTs technology wing Openreach has announced plans to recruit around 80 trainees in the North East.. Work experience gained by working for Openreach is truly respected in its particular field by other firms. 19 May 2014. Hi. When BT decided to install trackers in everyones vans, forcibly implement Saturday working & shift patterns, I felt my only option was to leave the company I had so loved to be a part of-for the last 23 years. 12 months. 47.5 hrs if you include the 1hr commitment time at start and finish of shift If youre an engineer, thats usually four or five days a week between Monday and Sunday. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Youll be contracted to 37.5 hours a week. Its very enjoyable, as Openreach has recruited over 3000 new trainees, it can be a little chaotic and sometimes it is hard to see what the long term plan is for me individually, on a day to day basis it is very enjoyable. Good training centres and instructors Helpfull colleagues. Openreach is particularly looking to recruit new trainees from the Truro, St Austell, Penzance, Falmouth, Newquay and Wadebridge areas. 14 February 2018 at 10:50AM in Broadband & Internet Access. 26/04/2017. So, heres where it all started working as a Phone Engineer. Recommend. You can get jobs which become long due to faults which mean that you never have a set finish time. You will get payed over time after you do a cert This is an exciting time to join the Openreach Network Build Engineering team, with excellent opportunities for career progression. The Model draws from a range of data sources from Openreachs operational systems. It will be 37.5 plus you will have to give 1 hour travel at the start and end of day in your own time on a 5 day week in reality thats 47.5hrs ! This estimate is based upon 2 Openreach Bt Engineer salary report(s) provided by employees or estimated based upon statistical methods. Summary. 362 reviews from Openreach employees about Openreach culture, salaries, benefits, work-life balance, management, job security, and more. . The starting salary for our trainee engineers is 23,345, with extra allowances for working in London and the Scottish Islands. Openreach Limited runs the nations digital network. The working pattern of Openreach is quite good as it is more of an employee-centric firm rather than a Customer-centric firm. 1. Answered by Openreach 28 August 2019. Starting wage is circa 30,000 for a 37.5 hour week with overtime available. The health and safety of our current and future employees is still our highest priority, so weve made adjustments to our recruitment and joining process so we can maintain social distancing. dlsistvi9j5eloltcwr1-617387.jpg. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. Openreach is to uproot thousands of office-based staff in a move that could see hundreds of employees leave the telecoms giant, i can reveal. moving a line to a new DSLAM port) on Fibre-to-the-Cabinet (FTTC / VDSL2) based broadband cabinets, which now allows ports to be used if the max line speed is above 72Mbps. BT trials a new quantum radio to boost next-generation 5G & IoT Networks. The company is using virtual reality to give potential applicants a 23,345 per annum. If it is your BT line I'd expect it can only be your BT a/c #. BT Openreach - what a farce! Re: Openreach trainee engineer interview I passed my video interview, got the email stating they had a high number of applicants and will be in touch soon with an update. And once youve got some experience under your belt, there should be opportunities for overtime. You may receive text messages from Openreach to remind you that your service provider has booked an engineer appointment for you, allow you to confirm, change or cancel it, provide tips that may help to sort out any problems, or remind you to plug in your router where necessary. This data includes information on the jobs completed by Service Delivery, the task times associated with each job, job prioritisation rules, shift patterns, engineer skill types, and skill matrices (which define which jobs different skilled engineers can complete). This data includes information on the jobs completed by Service Delivery, the task times associated with each job, job prioritisation rules, shift patterns, engineer skill types, and skill matrices (which define which jobs different skilled engineers can complete). 2022. The issue is, everytime Openreach come, run their tests and they pass. more. Your pretty much dealing with customers in some sort of capacity in every job you do. Youll be contracted to 37.5 hours a week. If youre an engineer, thats usually four or five days a week between Monday and Sunday. And once youv Openreach modem ports. 36 hours but realistically can be more depending on work load Im not verifying this info but in sharing it with you, I hope it might lead you to an interview. If you work hard you can finish early depending on your line manager 1. September 4, 2020 5:04 pm. Openreach has launched a huge recruitment drive How much will you earn? As a trainee engineer with Openreach, youll play a big part in keeping the UK connected. 37.5 per week (often more to be unofficially claimed back) Answered 26 October 2019. Digital archives and catalogue.