Found this article on the refund versus voucher problem, here specifically with Viking. Thought this might be of interest: https://www.nbcchicago.c Plus, fly for free and get a free drinks package. 100% of Full Fare. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Reviewers like the ease of the planned excursions and all-inclusive billing. How is My Future Cruise Credit Calculated? I would 59 or less. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. What To Expect on Your First Viking River CruiseIt's a Small Ship and You'll Make Friends Fast. No Waves or Engine Vibration. Incredible Personal Attention. Languages On and Off the Ship. The Ports are Real Cities - Not Shopping Malls. Adults Only. Our Fellow Guests. LOTS of Walking. More items Exceptions to this payment policy apply for cruise tours more than 35 days, including Vikings World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. If you have paid in full, the amount will be issued in the form of a future cruise credit. Now in our 39 th year, Vacations To Go is the largest cruise-selling company in the world. And just like the deviation, Viking cruises have a lot of ships in its fleet. If a certain threshold level of covid-19 is detected onboard the ship during your voyage, the voyage will end immediately, the ship will return to the port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed. The final balance is due based on offer at 85% of Full Fare. Shortly after Jack and Pat Davies book a river cruise to Ukraine, the country begins to fall apart. Alan Fox. Search. USTOA. Viking Ocean and River Cruises. About a month ago we were informed they changed their policies and now require a A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior With the operation headquarters located at Switzerland, Viking operates a fleet of 6 ocean ships and 76 river vessels. Deposit or 75% of Total Fare (whichever greater) 14 days or less. 119-90. She contacted Viking River Cruises and I will have a 125% voucher by email no later than March 25, 2020. Has very high quality customer experiences and demonstrated commitment to responsible travel practices. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Book by May 20. As I posted in a recent thread about Viking's payment policy, which many do not like ( the "I would NEVER NEVER NEVER travel with Viking" crowd", y 89-60. Viking River Cruises are semi-inclusive, with at least one shore excursion per day, Wi-Fi, bottled water and all onboard meals (in all venues) included in the price of your cruise. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. We've built a reputation for discounts, service and professionalism that is second to none. Gate 1 Travel vs. Viking River Cruises. Expires: May 27, 2022. A smaller ship makes time on the ship cozier, Now in our 39 th year, Vacations To Go is the largest cruise-selling company in the world. Book by As the leading small ship cruise line with 190-guest river vessels and identical all-veranda 930-guest ocean ships, Viking takes you closer to the heart of the places you want to visit. Viking River Cruises, Inc. 5700 Canoga Ave #200. Price The cost of a stopover is usually between $100 and $300. The ultimate flexibility: You have 24 months to select your new cruise date. 85% of Full Fare. It works like a store credit for a cruise, so it can be redeemable towards a cruise fare of a future booking. On CruiseCritic, consumers give Tauck River Cruises a total of 4.3 out of 5 stars. Viking canceled our July ocean cruise just 8 days before overseas flights (9 days before embarkation). 2 1/2 weeks later, refund is still "being pr Lets have a look at the most popular ships of the company which attracts more positive Viking cruises reviews. Must Book By Sun, Dec 31, 2023. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. Share. 119-90. Stanley Keyles looks at the Viking River Cruise website. A stopover is defined by Viking as, air flights with a stop between the gateway city and the destination. Viking River Cruises Cancellation and Refund Policy. Viking gave you a cruise credit and then, only a few days later, offered full refunds or a 125 percent voucher. Cruises - Viking River Cruises - Originally Posted by lhiltz Following our return to the US we did receive a letter from Viking offering a credit of $946.65 per person - for a future 119-90. 25th Anniversary Sale Cruise & Air from $1,999 pp & $25.00 Deposit. Staff are always pleasant and willing to help, menus are varied with appropriate local specialities. It just seems unfair even though technically Viking is allowed to do it. 85% of Full Fare. This can be added on the pre-trip, post-trip or both.. The cruise sails between Amsterdam and Basel, with multiple departures each month. Staff are always pleasant and willing to help, menus are varied with appropriate local specialities. Viking River Cruises shore excursions that are higher quality than cruise line offerings--at substantially lower pricess. Viking are offering a 125% Future Cruise Viking River Cruises Cancellation and Refund Policy. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies We also had a quick refund from Viking. Excellent service. Kudos for Viking to take a bad situation and promptly give me more credit than I paid for. The above discounts are the most recent Viking River Cruises promotions across the internet. Get This Coupon Code to Save 5% for Any Order. 89-60. Replied. Featured Viking River Cruise Deals. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April. 100% of Full Fare. The refund process was quick and easy. This relaxed cancellation policy is in effect for all Viking cruise reservations made through April 30, 2020. Save up to 50% on spring and summer cruises. This can be added on the pre-trip, post-trip or both.. Disgusted that on top of the fact they can cancel with such short notice and no penalties, they continue to hold onto our money. Those that would prefer the lower value in a full refund can contact the company to start the refund process, if they are willing to give up the higher value of a 125 per cent Future Cruise Credit. We've built a reputation for discounts, service and professionalism that is second to none. Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. Rates start at $1,999 per person. Save 3.3% On Your Next Cruise! Mention Promo Code: We got a voucher. It has regular cruises for locations across North and South The Viking Cruise Travel Protection Plan includes Cancellation, Interruption, Medical Insurance, Medical Evacuation, Baggage Insurance, Travel Delay, and several other benefits. Have done 10 cruises with Viking and have found them to be outsandingly good. Our fast and friendly river cruise specialists will make planning and booking easy. Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. If your agency is not currently registered with Viking, you will need to By Viking River Cruises Preferred. 60% of Full Fare. Booking two and a half nights of double occupancy at $54,995 will save you almost $2,000. 60% of Full Fare. Claire and Stanley Keyles planned a dream vacation for June 2020. Uniworld Boutique River Cruise Collection; Viking River Cruises; giving priority to the following claims in the following order: 1) secured creditor claims, 2) administrative claims, Smaller & More Intimate | Unlike large ocean liners, Viking River Cruise ships are smaller, most with a capacity of 200 passengers. 89-60. 85% of Full Fare. River cruise refunds and cancellations; Its important to know which river ships have cramped decks and which give you space away from other passengers. With our app, you can: View a Snapshot of Your Day. 59 or less. She contacted the cruise line within the 90 Yes, Covid protocols were a definite element of this cruise Guests have greater control over their vacations by giving them the option to cancel a cruise up to 48 hours before sailing. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. We've built a reputation for discounts, service and professionalism that is second to none. Future Cruise Deposits or Next Cruise Certificates are purchased by guests while they are actively sailing on a cruise. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co.No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Yet in every conversation with Viking reps they do give one side of information and the companys action says another, one of fraud and deception. We represent all the major river cruise operators and offer the best discounts and deals on every sailing. 100% of Full Fare. Viking Longship Christening. VIKING IS REFUSING TO GIVE ANY REFUND TO ME AND MY HUSBAND. 59 or less. Now in our 39 th year, Vacations To Go is the largest cruise-selling company in the world. 5 reviews for Viking River Cruises, 2.6 stars: 'We booked a river cruise on Viking river cruises this summer. Viking Cruises: Beware of refunds by Viking River Cruises - See 1,034 traveler reviews, 838 candid photos, and great deals for Lignan-De-Bordeaux, France, at Tripadvisor. Exclusive, Instant $400 off Viking Cruises. We are taking a Rhine River cruise from Basel, Switzerland to Amsterdam in early May via Viking River cruises. Passengers booked on a canceled Viking cruise can either opt for a 125 percent Future Cruise Voucher or request a refund before Aug. 24. Risk-Free Guarantee. There are several different types of ships the company is offering to make your itinerary more joyful. Viking offers insurance that could have provided a full refund for Eckert, and its rules, which are published on its Web site, are clear. CouponAnnie can help you save big thanks to the 15 active promotions regarding Viking River Search. 100% of Full Fare. Like many others we had a river cruise Like many others we had a river cruise booked which was affected by the pandemic. If the In 2021, the cruise line plans to launch their A misleading and fraudulent offer. For more than 23 years, we have always had the highest standards for health and cleanliness, and our new protocol enhancements make Viking even safer. Sent from my iPhone using Forums On 12/27/2021 at 7:29 PM, SM77 said: We had booked a September 2021 Ukraine river cruise in March 2019 (right as the pandemic started thinking that it would be over by September 2021) that we had paid in full. Viking River Cruises. Resolved. Viking Cruises was the first major cruise line to announce changes to its itineraries. Skip to main content. For customers whose cruises were canceled when the company suspended operations, Viking offered a voucher for a future cruise valued at 125% of all moneys paid to Enhance your onboard experience with our mobile app now available to all active Ocean, River, Expedition and Mississippi voyages. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Viking River Cruises - customer service and refund policy. Of all the cancellations I have processed for my clients, and there are a lot, Viking has been the easiest to deal with and the quickest at refundi Login. Price An onboard Viking Concierge helps passengers customize a trip at their request. When booked on the World Journeys cruise, the price amounts to $49,995. Have you heard about Viking giving 100 free river cruise self-famils away? read more. Like I mentioned above, you can book Viking's Rhine Getaway cruise at any time of year. Please call now 1-800-708-9007. 59 or less. giving you access to premium shore excursions from your Viking VIKING RIVER CRUISES UK LIMITED (Viking) A company registered in England and Wales (Co.No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. 119-90. Search Close. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Get Up To $50 Off With These Viking River Cruises Competitor Coupons for River Plus, the discounts and deals offered on this site will greatly reduce the amount Vikings elegant Longships are known for their sleek Scandinavian design. The company left an official comment to this complaint. Consumer complaints and reviews about Viking River Cruises. Working World and optional Privileged Access experiences on shore, giving you a choice of activities and sightseeing. The complaint has been investigated and resolved to the customers satisfaction. or a 70% refund between 15 and 30 days before departure (less PPP cost). Approval to embark is at the discretion of the medical professionals.Guests must provide their own oxygen cylinders, enough for the length of the voyage.Liquid oxygen is strictly prohibited due to safety concerns.Concentrators must be checked upon embarkation and approved for use on board.More items If you choose to prepay gratuities, the gratuity rate for European river cruises is $18 per day, per person. Viking canceled our July ocean cruise just 8 days before overseas flights (9 days before embarkation). This operator is A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. NavyVeteran, I am glad to hear it. Many companies have favourable terms (either because they choose to or as regards consumer laws for the travel t 60% of Full Fare. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Combinable with all other Viking offers. Use the search options on the left to find your cruise now. The wide expansive Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by e COVID-19 Vaccination and Testing Information; Relaxed Cancelation & Refund Policy; For the most up-to-date information on suspended sailings click here. Call for best value and service. When traveling with river cruise lines it is important to remember that water levels can create disturbances in your voyage. Below is a list of river cruise lines and a brief Special Offer on Viking! In Viking canceled all 2021 Ukraine river cruises early in April 2021, much earlier than some of their other river or ocean cruises. Viking also offers the same route in reverse, In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. Chairman Torstein Hagen made the initial announcement via If you have any questions about this policy, you can call Viking at (833) 900-0951. Viking River Cruises - substandard in every way. Price A stopover is defined by Viking as, air flights with a stop between the gateway city and the destination. Cruise Passenger magazine @Host Jazzbeau thanks for moving this to here I have wondered how such a scenario would be handled by the various companies, i.e. cruise April 2020 60% of Full Fare. 89-60. Viking River Cruises - Outright Theft. Viking plans a robust 2021 2022 cruise season. Many cruise lines have onboard cruise advisors who will help the guest find Viking Cruises: Viking Rhine River cruise - See 1,016 traveler reviews, 821 candid photos, and great deals for Lignan-De-Bordeaux, France, at Tripadvisor. It's also worth noting that many cruise lines are offering future cruise credits, rather than actual refunds, under these new cancellation policies. If you choose to pay on board, tips are 2 1/2 weeks later, refund is still "being processed." Here is the email sent on March 2, 2020: The Affect On My River Cruise. $50 OFF. The offers above may be combinable with your Viking Explorer Society benefits - Call for details. Cruise Lines. I had a balcony suite. Resolved. Woodland Hills, CA 91367-6569. https://www.viking.com (877) 668-4546. Instead of the direct flight available from Detroit to Paris (7 hours) Viking put us on three connecting flights that took us 22 8 reasons why you should pick a Viking River Cruise Small but spacious ships. Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. Offer Expires June 30, 2022. A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior Sorry I was just going to state that we have enjoyed Viking River Cruises for years and were impressed how they handled the FCC from our cancelled VIKING RIVER CRUISES UK LIMITED (Viking) A company registered in England and Wales (Co.No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, Viking Ocean Cruises. It just seems unfair even though technically Viking is allowed to do it. In fact, we had done this exact cruise 5 years ago, this time we went with friends. Question: In mid-February, we booked a Viking River Special Cruise Fares + Up to FREE Air on select River Cruises. Fosse and her husband had initially booked a cruise for April 2020. air is received. I had a cruise booked just before everything blew up for May 2021 with Avalon. Once things started getting cancelled, they brought out a "peace of Your contract incorporates these Booking Conditions and by making a booking with us you confirm your acceptance of these Booking Conditions. 1) Viking Star. Cruises - STAY AWAY FROM VIKING - I was on a Viking Rhone River cruise May 2014. Viking gave you a cruise credit and then, only a few days later, offered full refunds or a 125 percent voucher. 100% of Total Fare (no refund) * No refunds for Pack & Go, Have done 10 cruises with Viking and have found them to be outsandingly good. The cost of a stopover When it was clear that COVID-19 was really serious, we canceled, she explains. Celebrity is allowing travelers with bookings made by Jan. 31, 2022, to cancel as little as 48 hours before sailing for a full refund. All change fees are waived. Change your cruise date up to 14 days prior to departure. Mention Promo Code: PC31361. Some customers They would fly It is customary to give cruise gratuities, subject to your satisfaction of services rendered. Get onboard! Viking Cruises: Viking River "Cruise", spent more time being bused - See 1,045 traveler reviews, 838 candid photos, and great deals for Lignan-De-Bordeaux, France, at As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Viking said it would provide guests with the option of re-booking another cruise at a later date or canceling for a full refund -- in either case they would also receive a $500 future Guests who prefer to forgo the added value voucher and request a refund, can call Viking at 1-833-900-0951 or their Travel Advisor by the deadline provided in the communication notifying them of the cancellation of their cruise. Do Viking River Cruises bundle with airfare to get to and from the port of call? After your agency is identified, you will be asked to verify your information. Here are the cruise lines that offer rebooking and refunds. Menu. And its vital that you choose the A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. Please give us a call and we'll be happy to help! I called my cruise agent who handled my Viking River Cruise booking. Of course Viking did not refund! You may use e-check to pay for your Viking cruise or cruisetour, and for airfare. Get Code KNOJI5. Viking refund we Rhine Getaway Itinerary: We sailed from Basel, Switzerland up north on the Rhine River and ended at Amsterdam in the Netherlands. We have never done a River cruise before and are still somewhat Deposit or 50% of Total Fare (whichever greater) 15-29 days. Viking canceled all 2021 Ukraine river cruises early in April 2021, much earlier than some of their other river or ocean cruises. As the pandemic was in its early stages, Viking offered nervous customers a chance to postpone their trips and receive a voucher. Developed in coordination with an Some cruise lines might issue refunds to the unvaccinated, Uniworld Boutique River Cruise Collection; Viking River Cruises; you give up your right to a Type your agency number and click SUBMIT. I was curious as to how full my Viking Longship will be. Can they get a refund? By choosing a refund, the added value 125% Future Cruise Voucher will become invalid. Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. Posted July 12, 2021. Executive Chairman. This was our 4th Viking river cruise. Viking For 2022 river cruises, Viking is offering itinerary-specific deals. Accommodations, many meals and beverages, guided sightseeing and more are covered in the upfront price. No. We were due to go in June 2020 and when the UK government advised over 70s not to travel abroad in March 2020 we cancelled as our balance amount was due. Viking plans a robust 2021 2022 cruise season. 2) Reviews on Viking River Cruises Fleet. Unable to get refund of $37,000 due to covid and operation shut down. 3 reviews of Viking River Cruises "Beware of Viking's air fair deals! BBB Wise Giving Alliance (Give.org) BBB National Programs; Contact;